Food Recall steps and recall plan components

Steps of food recall
Notification of camplaint --->Initial risk assessment ----> Assemble recall team -->Gathering of information --> Determine risk level ---> Regulatory body communication --->customer notification --->Retrieve products --->Store faulty products --->Investigate the root cause -->Dispose the product

Recall team comprise of
-Plant Manager
-Production manager
-Quality manager
- Warehouse manager
-Sales Manager
-Human Resource
- PR, Legal and consultants
Components of a Recall Plan
The manual should include
-Responsibility of the tracebility co-ordinator and all teams
-Customer notification procedure
-Contact list details about all regulatory and gov people
-Description of product code identification
-How to handle product return
-Classification of Hazard level
-How to track customer complaint
-Description of test method used for traceability
-Maintenance of customer records
But you should create a Mock recall and prepare your teams for the actual recall.